At Senoj Jacquay, we value your trust and your well-being. Below you’ll find answers to common questions about our products, their ingredients, and how to use them safely.
If you have additional questions, please contact us at info@senojjacquay.com before use.
About Our Products
Are your products natural or organic?
Our products are formulated with high-quality ingredients, some of which are naturally derived. However, not all ingredients are certified organic or 100% natural. We balance efficacy, safety, and quality in our formulations.
Are your products safe for sensitive skin?
Our products are designed for general use, but everyone’s skin is different. We recommend conducting a patch test before using any product. If irritation occurs, discontinue use immediately and consult a physician.
Are your products tested on animals?
No. Senoj Jacquay does not test products or ingredients on animals.
Ingredients & Allergies
Do your products contain allergens?
Our products may contain ingredients that could cause allergic reactions in some individuals, such as essential oils, fragrance oils, or nut-derived ingredients. Please carefully review the ingredient list of each product prior to use. If you have known allergies, consult your healthcare provider before using our products.
Can pregnant or nursing individuals use your products?
We recommend consulting your physician before using any of our products if you are pregnant or nursing, as some essential oils and fragrance components may not be suitable during this time.
Are your products safe for children?
Our products are intended for adult use. We recommend keeping products out of reach of children and consulting a pediatrician before applying any product to children.
Usage & Storage
How should I use the products?
Use products only as directed on the packaging. Avoid contact with eyes, mouth, or broken skin. If contact occurs, rinse thoroughly with water.
What should I do if a product causes irritation?
Discontinue use immediately and wash the affected area with water. If irritation persists, seek medical attention.
How should I store the products?
Store products in a cool, dry place away from direct sunlight. Keep lids tightly closed when not in use.
Legal & Safety Disclaimer
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Our products and information provided on this site are not intended to diagnose, treat, cure, or prevent any disease.
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The information provided is for educational purposes only and is not intended as medical advice.
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Always consult your physician or healthcare provider before using any product, especially if you have underlying health conditions, allergies, are pregnant, or nursing.
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Senoj Jacquay is not liable for any individual reaction to any particular ingredient. Remember to read labels and ingredient lists carefully and use products at your own discretion and risk.
For hygiene and safety reasons, we cannot accept returns on opened or used products.
Terms & Conditions
Limitation of Liability
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Senoj Jacquay shall not be liable for any damages, including but not limited to allergic reactions, misuse of products, or other incidents related to product use.
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Always read the ingredient list and use products at your own discretion and risk.
What happens if my package if my package is stolen, missing or says delivered but you do not have?
We are not responsible for stolen packages, missing packages and if your item says delivered and you did not receive please reach out to shipment carrier.